Solar companies and setters calling homeowners in New York work under the federal telemarketing rules plus New York's own. Here is what each one means for a solar appointment floor, with the official source for every rule.
From official sources, checked September 26, 2026. General information, not legal advice.
New York requires some telephone sellers or telemarketers to register or be licensed before calling there. Certificate of registration and bond from the Secretary of State. Check the exemptions before your floor dials New York.
N.Y. Gen. Bus. Law 399-pp(3), (4)New York's own window is 8 a.m. to 9 p.m., the same as the federal window. It covers telemarketing calls and texts; customer may consent to other times.
N.Y. Gen. Bus. Law 399-z(2)New York relies on the National Do Not Call Registry. State rule makes the national registry New York's registry.
19 NYCRR 220.1; N.Y. Gen. Bus. Law 399-z(4)(b), (5)New York has its own law on automated or recorded sales calls. Prerecorded sales calls need the customer's signed written agreement. It can be stricter than the federal rules.
N.Y. Gen. Bus. Law 399-z(6)New York allows recording with one party's consent. Sender or receiver consent; sales calls must disclose recording.
N.Y. Penal Law 250.00, 250.05New York requires telemarketers to register with the Secretary of State and post a bond, limits telemarketing calls and texts to 8 a.m. to 9 p.m., uses the national do not call registry, and requires a signed written agreement for prerecorded sales calls.
The research found no New York statute written specifically for residential solar sales. General consumer and contract law still applies.
New York gives buyers 3 business days to cancel covered home solicitation sales (sales over $25). N.Y. Pers. Prop. Law 428
Checked October 14, 2026. General information, not legal advice.
Federal rules and New York's own rules both apply: the National Do Not Call Registry, the calling window, consent rules for automated calls and texts, and any New York registration requirement. The New York rules page lists each one with its source. General information, not legal advice.
New York: 8 a.m. to 9 p.m. The federal window is 8 a.m. to 9 p.m. at the homeowner's location; use the narrower one.
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